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WebBoxSoftware Solution

Software & Web Applications

CRM Software That Matches Your Sales Process

Custom CRM for leads, follow-ups, sales pipelines and customer history.

Laptop showing a business dashboard

Overview

Leads arrive from your website, calls, WhatsApp, portals and walk-ins. Without a system, follow-ups are missed and nobody knows which source actually brings business. A CRM gives every lead an owner, a status and a history.

We build custom CRMs when generic tools are too complex or too limited, and integrate existing CRMs when they already suit you.

Use cases

Where this helps

  • 01A real estate developer tracking site visits
  • 02A coaching institute managing admission enquiries
  • 03A B2B supplier handling quotations
  • 04A service company assigning leads to field staff

Benefits

What you gain

No missed follow-ups

Reminders and task lists for every salesperson.

Source visibility

See which channels produce real customers.

Simple to adopt

Only the fields and steps your team needs.

Process

How we deliver crm software development

  1. 1

    Requirement study

    Workshops with users and decision makers.

  2. 2

    Architecture

    Data model, roles and integration plan.

  3. 3

    Iterative build

    Two-week sprints with working demos.

  4. 4

    Testing & UAT

    Functional testing and user acceptance.

  5. 5

    Deploy & support

    Go-live, training and ongoing improvements.

Deliverables

  • Sales process mapping
  • CRM web app and mobile-friendly UI
  • Lead source integrations
  • Reports and training

CRM Software Development: common questions

Should we build a CRM or buy one?

If an existing CRM fits your process at a reasonable cost, use it. Custom CRMs make sense when your workflow is specific or per-user licences become expensive.

Can the CRM send WhatsApp messages?

Yes, through the official WhatsApp Business Platform or an approved provider.

Start a conversation

Planning crm software development?

Tell us what you are planning. We will reply with practical next steps, an honest recommendation and a clear estimate.